Philippe’s Wine Cellar (Lafayette, LA, USA) cannot ship alcohol to the following states: Alabama, Alaska, Arkansas, Hawaii, Kentucky, Maryland, Massachusetts, Mississippi, Montana, New Hampshire, New York, North Dakota, South Dakota, Pennsylvania, and Utah.
All shipments containing alcoholic products have a $4.00 Adult Signature Required charge added as required by FedEx.
Our shipping and handling prices are for FedEx shipping costs only. The insulated styrofoam shipping boxes are included at no charge.
Orders are processed during regular business hours, 8AM to 5PM CST.
We will hold FedEx Ground orders placed mid-week until Monday on the following week to try to ensure that they do not spend any more time in transit than necessary.
Because of the heat that the southern United States experiences during the summer, we do not recommend shipping via FedEx ground during that time. From May through September we suggest using FedEx 2Day or FedEx Standard Overnight. If you choose to ship your order via FedEx Ground during those months you may be at risk of losing your wines to heat damage. We do not give refunds or honor claims of wine damaged by extreme temperatures.
If you wish to purchase wine now and have us store it until the cooler months of early fall, please note as much in the ‘Comments and Special Instructions’ box in the checkout page. We will hold your order and charge you only for the wine itself. When the temperature across the country has dropped to a point such that we feel it is safe to ship via FedEx Ground again we will contact you for approval, apply shipping charges and send your order.
Our minimum order total is $35.00 excluding FedEx charges.
Refunds given only for product shipped in error or damaged in shipment. Any returns will be issued merchandise credit only.